Refund Policy

Last Changed: 16. July 2017, 05.56am PST US time

Products

You are eligible to get a refund for courses or digital products that reference a money-back guarantee or refund on the sales page of the product. If the product is eligible for a refund, you can get your money back within 30 calendar days after your purchase. In that case, send an email to support@nexilitas.com within 30 days after purchasing the product and we will initiate a refund to your bank or PayPal account. You will receive the money within a few days or weeks after the refund is issued, depending on your card issuer’s policies and processing times.

Advanced Drop Shipping Class

If you paid the entire tuition fee upfront you can get a full refund within 48 hours after placing your order. And if you signed up for the monthly installment plan, you can request a refund of your first payment within 48 hours after enrolling in the class and we will cancel all remaining installments. In order to get a full refund or cancel your payment plan, send an email to support@nexilitas.com within 48 hours after placing your order.

Since this is an interactive online class with ongoing support, services and group coaching, you can’t get a refund of your purchase or cancel the recurring monthly installment payments if it’s been longer than 48 hours after you’ve placed your order.

All remaining installment payments have to be paid and past payments are non-refundable.

 

Subscriptions & Payment Plans

We do not offer refunds for any of our subscriptions or payment plans.

What is a subscription?

A subscription is a recurring billing plan for a membership or “club” that remains active until you cancel your membership. Subscription payments have no definite end of the billing cycles, they continue for as long as you stay a member. You can cancel your subscription anytime by sending an email to support@nexilitas.com. If you enrolled in a free 30-day trial and would like to discontinue your monthly membership without getting billed, contact us within the free 30-day trial period. We do not offer a refund for past monthly recurring payments. Contact us in due time for a cancellation before the next billing period.

What is a payment plan or installments?

A payment plan is a detailed plan for paying any outstanding debts. By buying a product or service with one of our payment plans, you agree to pay back a certain amount of money each month to repay the debt. These monthly payments are called installments and are non-refundable and can’t be canceled. While subscriptions can be canceled anytime before the next billing cycle occurs, installments are to be continued until the outstanding debt is fully paid.

If you wish to pay the outstanding debt with a single payment, please contact support@nextilitas.com. In that case you can pay off the remaining balance with one single payment and we will cancel your payment plan and installments.

Services

We do not offer refunds for any services or done-for-you work.

Contact Us

If you have any questions about our refund and subscription policy, please don’t hesitate to contact us at support@nexilitas.com